tg377 Privacy Policy

tg377 ("we", "us", "platform") operates a safe and reliable online gaming service for users in Bangladesh. This privacy policy explains how we collect, use, disclose, and protect your personal information.

By accessing our website tg377.cam or using our services, you are considered to have accepted the terms of this privacy policy. If you disagree with any part of this policy, please refrain from using our services.

This policy applies to all tg377 services, including our website, mobile application (if available), customer support communications, and any digital service associated with us.

tg377 may collect the following types of information to operate its services properly and provide you with the best experience:

2.1 Identity Information

• Full name and date of birth
• National ID number or passport number (where applicable)
• Address and contact information
• Email address

2.2 Financial Information

• bKash, Nagad, Rocket, Upay, or bank account numbers (for completing transactions)
• Deposit and withdrawal history
• Betting and gaming transaction records

2.3 Technical and Usage Information

• IP address and device information
• Browser type and operating system
• Website access times and session information
• Information collected through cookies and similar tracking technologies
• Patterns and preferences in your gaming activity

tg377 uses collected information only for the following legitimate purposes:

• Account management: To create, verify, and keep your account secure.
• Service delivery: To operate betting, gaming, and other services properly.
• Financial transaction processing: For deposits, withdrawals, and bonus payments.
• Customer support: To resolve your questions, complaints, and issues.
• Security and fraud prevention: To detect and prevent unauthorized access, fraud, and fraudulent activity.
• Legal compliance: To comply with applicable laws and regulations.
• Responsible gaming: To identify problematic gaming behavior and take preventive measures.
• Service improvement: For analytical work to improve our platform, products, and services.
• Communication: To inform you about important updates, security alerts, and promotional offers (subject to your consent only).

The tg377 website uses cookies and similar technologies. Cookies are small text files stored on your device that help improve your browsing experience.

We use the following types of cookies:

• Essential cookies: Essential for the basic functionality of the website. These cannot be disabled.
• Functional cookies: To remember your preferences and settings.
• Analytical cookies: To understand how users interact with our site.
• Security cookies: To detect and prevent fraudulent activity.

You can control cookies by changing your browser settings. However, please note that disabling certain cookies may cause some features of our service to not work properly.

tg377 never sells, rents, or shares your personal information with third parties for commercial purposes. However, we may share specific information in the following limited circumstances:

• Payment processors: With bKash, Nagad, Rocket, Upay, and banking partners — only the information necessary to complete financial transactions.
• Technology partners: With game software providers such as Pragmatic Play, Spribe, JILI, PG Soft — only for operating gaming services.
• Law enforcement agencies: When required by court order or through a lawful legal process.
• Fraud prevention: With relevant authorities for the purpose of detecting or investigating fraud.
• Business transfers: In the event of a company merger or acquisition, in which case the new controlling party will be required to uphold the same privacy standards.

Our technology infrastructure and some service providers may be located outside Bangladesh. In such cases, your information may be transferred across international borders. However, tg377 ensures that any such transfer:

• Is carried out in compliance with applicable data protection laws.
• Confirms that adequate data protection measures are in place in the destination country.
• Is protected through contractual safeguards.

tg377 adopts industry-standard technical and organizational measures to protect your personal information. Our security framework includes:

• SSL encryption: All data transmissions are protected by 256-bit SSL encryption.
• Two-factor authentication: An additional security layer for account access.
• Encrypted databases: Stored information is protected using industry-standard encryption methods.
• Regular security audits: Periodic security assessments conducted by external specialists.
• Access controls: Only authorized personnel can access specific data in designated areas.
• Incident response plan: A prepared plan for a swift and effective response to any security breach.

While we strive to ensure the highest level of security, there may be some inherent risks in transmitting information over the internet. We therefore ask you to keep your password confidential and to avoid entering sensitive information on public networks.

tg377 will retain your information only for as long as:

• Your account is active or as needed to provide services.
• Required to fulfill legal obligations.
• Required for resolving disputes or establishing legal claims.
• Specified by applicable regulatory requirements for financial transactions.

Even after account closure, some information may be retained for a defined period, particularly financial records and identity verification documents. Once the need for data retention has ended, we securely delete or anonymize it.

tg377 believes you have full rights over your own information. These rights include:

9.1 Right of Access

You may request a copy of your personal information held by us at any time. We will fulfill your request within a reasonable timeframe.

9.2 Right to Rectification

If there are any errors or inaccuracies in your information, you may request that they be corrected. We will make corrections promptly.

9.3 Right to Erasure

In certain circumstances you may request that your information be deleted. However, please note that we may be legally required to retain some information.

9.4 Right to Object to Processing

You may object to receiving marketing communications or to certain types of profiling.

9.5 Data Portability

You may receive your information in a structured, commonly used digital format.

tg377 services are for users aged 21 and above only. We do not knowingly collect personal information from minors.

We apply age verification methods during the registration process. If we learn that a minor has opened an account, we will immediately close that account and delete the associated information.

If you believe a minor is using our platform, please contact us immediately.

With your consent, tg377 may contact you about the following:

• New bonus offers and promotional opportunities
• Updates on new games or features
• Information about upcoming cricket, football, or other sports events
• Important account or security notifications

You may opt out of marketing communications at any time. You can change this preference by going to your account settings or by contacting our live chat.

Please note that opting out of marketing will not affect account-related transaction or security notifications, which you will continue to receive.

tg377 is firmly committed to responsible gaming practices. For this purpose we may analyze your gaming information in order to:

• Identify early signs of problematic gaming behavior.
• Provide the option to set voluntary limits or self-exclude if needed.
• Provide information about support and available resources.

To learn more about responsible gaming, visit our Responsible Gaming page.